Terms and Conditions

1. Who you are contracting with

Walk Your Business (walkyourbusiness.io) is operated by Laser Case s.r.o., a limited liability company registered in the Czech Republic, Company No. (IČO) 03397009, with its registered office at U Národní galerie 1268, Zbraslav, 156 00 Prague 5, Czech Republic, registered with the Municipal Court in Prague, File No. C 231090 ("we", "us", "Laser Case").

These Terms and Conditions govern your use of our website and of the products and services we sell through it. Contact: info@walkyourbusiness.io.

2. Acceptance of these terms

By accessing the website, completing the customer resilience test, or purchasing any of our products, you agree to these terms. If you do not agree, please stop using the service.

You confirm that you are of legal age and, if you are acting for a company, that you are authorised to accept these terms on its behalf. You agree to provide accurate information and keep it up to date.

3. What we provide

• A free online customer resilience test producing a score and a ranked list of friction points.
• Paid digital guides and tailored action plans delivered as downloadable files or online content.
• A paid website analysis service: we retrieve the public page at the address you submit and produce a report, generated with the help of automated and AI-based analysis.

Our outputs are business suggestions for general informational purposes. They are not legal, tax, financial or other professional advice, and AI-generated content may be inaccurate or incomplete. You remain responsible for reviewing the output and for any decision you take based on it. You are responsible for having the right to submit any website address or content you send us.

4. Your account and licence

Some content requires an account. You are responsible for keeping your login details confidential and for all activity under your account.

We grant you a limited, non-exclusive, non-transferable right to use the purchased materials for your own business. You may not resell, redistribute, publish, sublicense or share them, reverse engineer the service, or circumvent any technical limitation.

5. Acceptable use

You must not:

• use the service unlawfully or for fraud, spam or misleading purposes;
• infringe intellectual property or the rights of any third party;
• upload or request unlawful, hateful, deceptive or harmful content;
• interfere with the security or integrity of the service, including malware, probing, scanning, automated scraping or unauthorised access;
• submit website addresses you do not own or are not authorised to have analysed.

We may remove, restrict or refuse content and outputs where we consider it necessary to comply with law or to protect users and our service.

6. Intellectual property

We retain all rights in the service and in all materials we provide, including the test methodology, guides, action plans, reports, software, text, images and branding. The answers you give and the content you submit remain yours; you grant us a limited licence to host and process them solely to provide and improve the service.

If you believe content infringes your rights, write to info@walkyourbusiness.io and we will review and, where appropriate, remove it. We may suspend accounts for repeated infringement.

7. Service availability

We do our best to keep the service running, but we do not guarantee uninterrupted or error-free operation. Features may change or be discontinued. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.

8. Payments, taxes and billing

Payments are processed by Stripe, our payment provider. When you buy, Stripe also handles tax calculation, collection and filing on our behalf, as well as fraud protection, dispute handling and payment receipts. Your bank or card statement may show the charge with a payment-provider descriptor.

Prices are shown before purchase and may include applicable taxes depending on your location; the final amount including tax is always confirmed at checkout. See also our Refund Policy.

All our products are digital content delivered immediately after payment. By purchasing you request immediate delivery and acknowledge that your statutory right of withdrawal ends once the content has been made available to you. Refunds for faulty or undelivered products, and for duplicate payments, are unaffected.

9. Suspension and termination

We may suspend or terminate your access for material breach of these terms, non-payment, suspected fraud or security risk, or repeated or serious policy violations. You may stop using the service at any time. Purchased downloads you already hold remain yours to use under the licence above; access to online content may end when your account ends.

10. Liability

To the extent permitted by law, we are not liable for indirect, incidental, special or consequential losses, including lost profits, revenue, data or goodwill. Our total aggregate liability is limited to the amount you paid us in the twelve months before the event giving rise to the claim.

Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot be excluded by law. You agree to indemnify us against claims arising from your unlawful use of the service, your content, or your breach of these terms.

11. Changes, law and disputes

We may update these terms; the current version is always published on this page with its date. Continued use after an update means you accept it.

These terms are governed by the laws of the Czech Republic, and the courts of the Czech Republic have jurisdiction, without depriving consumers of the protection of the mandatory law of their country of residence. You may not assign your rights without our consent; we may assign ours in connection with a merger or acquisition. Neither party is liable for delays caused by events beyond its reasonable control.